We have been into see Dr. Alazard three time for my newborn and everything has been wonderful so far. The one thing I've noticed is that they take people in the order they arrive. I can see other patients appointment times, and even though they're after ours, they get called first. Guess it pays to get there early! The desk girls on the well side are super sweet, the one I talked to on the sick side was a bit short but she may have been busy. The nurse has read the scale wrong twice now for my sons weight, but it doesn't change his percentile so it's not a big deal. We love Dr. Alazard and will continue to see him for our appointments!