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| - Review #400! Woo hoo!
I really hate giving this place 1 star, but it deserves it. I came here after finishing the Phoenix Marathon, so there were a good bit of runners here. The only redeeming quality about this place is the beer selection. Although vast in number, the draft selection wasn't the most diverse or eclectic.
The service was pretty awful. Apparently, this place gets crowded on a regular basis, yet they only have three people working the floor for the entire place. That's absolutely ridiculous. We had to wait forever to get a server and order our beer. I ordered a can of Founders All Day IPA, which was $3. The server brought me the beer in a glass, so I just assumed they poured the beer from the can into the glass. Turns out the girl got me the draft beer, which was twice the price at $6. When we cashed out, I brought this to the attention of the server. She spoke with her manager, and he said that since I drank the 16oz beer, I got 4 extra ounces, so he couldn't change the price for me. It wasn't my fault that the girl brought me the wrong beers, yet you can't adjust my bill?
We ordered some food as well. Another disaster. Somehow, our order for lost, so we sat around for about an hour and a half until our food came out. They didn't comp our food, which they absolutely should have done, but they gave us 20% off.
Horrible customer service here, where the customer is treated as the enemy. I will never come back.
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