I was very annoyed with my experience at this location today. It seemed like 2/3 of the employees were either new or just totally incompetent. First of all, while it's great that the guacamole is free, the insanely small amount put on my burrito was laughable. I asked for a little more and got exactly that.
After my burrito and naked burrito were ready, the two employees decided they should start preparing my order of chips and guacamole. This began with a five minute discussion between them regarding the container size they should use for the guacamole. When that was decided, one employee went over to get the chips. After a few minutes and a few different method trials, she finally asked her manager how to get the chips in the bag. Once he completed this challenging task, a few minutes later we finally got our full order. Including the burritos that had been sitting getting cold during the chip situation.
I was not in a rush but it was very frustrating watching all this happen. We were the only customers in the restaurant and they weren't completing any online orders either.
The burritos were okay, nothing amazing. Not many vegan options and I'm still not sure if the guacamole is vegan, after messaging the facebook and twitter pages with no response.