After reading many positive reviews, my wife and I went to Citizens for brunch last Sunday and decided to stay despite a very long line up.
After waiting 15min, we ordered fried egg sandwiches but were told breakfast was no longer available (1145am) as they were switching to the lunch menu (12noon); we then tried to order Tuna melt but were told it would take at least 20min to accommodate this complicated & onerous menu switch.
However, we could purchase prepared sandwiches and salad--which we reluctantly decided to do.
We wanted to coffees with our sandwiches but were told we had to go line up again at Phil and Sebastian at front of restaurant to purchase our coffees. Totally frustrated, we left.
Apparently a non-culinary Luddite like me fails to appreciate the grueling, logistical differences between putting an egg on toasted bread vs. melting tuna on untoasted bread-- which has so far eluded lesser mortals like my dim witted neighbor or folks who have repeatedly failed to carry this out at Macdonalds.
This is 1st review I have ever written about any restaurant.
I pray to White Jezus (the Real One from Utah) for Calgary entrepreneurs to open more restaurants (preferably in East Village) and through competition--pressure poorly managed restaurants to develop some common sense.