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  • The hotel had a nice environment. Upon arrival, I thought the décor was a bit dated but almost achieved a timeless elegance. The staff were also extremely helpful, and during my stay I appreciated the comfort of the bed as well as the breakfast in the morning. I think their parking was also above par. However, the hotel fell short in a couple of ways, two of them very big ways. The biggest was noise. I could hear EVERYTHING! I stayed in 301, which is right across from the elevator and the banging of that elevator woke me up at least 10 times each night (I stayed for three nights so by the third night I was so tired I could hardly function). A man had a phone call in the room next to me and I could clearly hear him talking. "Hello, I am in Madison right now... Yes, I will be leaving tomorrow.. If you could actually go ahead and email me the form I can fill it out..." and so on. Not even muffled. I do not believe this to be a result of him speaking loudly because, as I said, no distortion of the voice, and after he checked out, I could hear the radio in that room - they leave the radio on classical music for you so when you arrive its all serene. Little do you know that light music is being heard next door! So, walls made of paper. And, back to the elevator, I usually take stairs but when I took the elevator on the first floor, the door just opened and slammed shut repeatedly so that I eventually gave up and took the stairs anyways. So, I believe this extremely loud elevator was just slamming open and shut open and shut all night across from my room. It was terrible. I have slept better in $50/night rooms! The other, slightly less obnoxious issue, was that it was COLD! I was freezing - had to take a few showers just to warm up - and they did not have heating available because it was June. Yes, it was June... it was also 40 degrees outside... Last, small items, table leg was broken and no microwave or fridge. For $160 a night I think these should be addressed. Oh and room was laid out strange... only mirror was between bed and wall so you couldn't really stand in front of it. Small matters compared with the inability to sleep due to the racket. Stayed in 301. Avoid!!!
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