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  • Terrible service! We have given this Home Depot several chances and they just don't seem to care about their customers. No matter the department, there is usually a snotty employee ready to be put out by a customer needing assistance. I actually talked my husband into going there today to save a little money because we were planning on spending a lot today. He was hesitant but gave in...never again! The woman behind the paint counter was having fun and laughing with her coworkers behind the counter but was snide, short and flat out rude to the very busy paint counter customers and it truly wasn't just me she was rude to. Questions were answered by the woman working there with a short yes or no and not offered any additional information then I observed her giving dirty looks to three different women customers (unless she just naturally just looks angry which is possible). The men working the counter were friendlier (with the youngest being the nicest of all three) but she made the experience so terrible it overshadowed any shred of kindness the men showed. I tried finding a manager with no avail. When I broke down to ask the self checkout cashier the name of the woman working behind the paint counter (because I couldn't find anyone else between paint and lumber to help without interrupting them talking with another employee), she said, "there are a lot of women that work the paint department." Thanks, super helpful since there were three people in that entire department and one was a woman. It would have been so difficult to take three steps to the left and look or even call a manager, or the paint department, or maybe ask if there was something she could help with??? Paying a few cents more is so worth getting better service at Lowes.
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