I called and scheduled an appointment. There was not a same day appointment available (I'm looking for a specific procedure so this didn't surprise me) so I scheduled for the next week. The next week I called to confirm my 310 pm appointment at 830 am, they said we were good, so I arrived and was told "oh, that doctor actually isn't the one you should see. You should see a different one." They CLAIMED they called me earlier to reschedule, but I received no such call. Showing up to this was annoying, but things happen, so I rescheduled for the next week. I'm limited when I can book appointments because I work until 3pm. I told them this repeatedly. Well, my appointment was scheduled for tomorrow at 330. I just received a missed call. The voicemail said "oh, the doctor actually isn't going to be in at the time you scheduled the appointment. She's just on call. So we rescheduled you for 1030am. Let us know if that doesn't work."
Well. That doesn't work. And this yelp review is my follow up to notify them that doesn't work. Honestly, if the doctor is "just on call" it sounds like you/she needs to take some responsibility and "just" SHOW UP to the appointment that was booked in advance.
I will be finding a different provider. One I can trust to follow through on previously scheduled appointments.