I was really excited about trying this place. I went on a gluten free diet over two years ago and have not had decent Thai food since then because of the language barrier at our favorite place. Recently, I found Latitude 8 on the web and gave them a call. They assured me that they could prepare many of their items gluten-free. When I told the woman I was coming that night, she said "I am on tonight, just ask for me or the owner, David." She never mentioned the need for a reservation.
A few hours later, my wife and I arrived at the restaurant. When we told them we did not have a reservation (before 6:00), we were told that they could not get us within anything like a reasonable time frame, despite the fact that the majority of the tables were open. So, we went down the street to Zocalo, which was excellent.
I am still anxious to try Latitude 8 and will definitely do so as soon as possible. Still, I was very annoyed by the failure to advise me that a reservation might be necessary.