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| - What is happening here? Live near by for years now, usually come here for lunch and dinner, today were here for Brunch....we have always enjoyed coming here and it's been a few months but honestly I'm bothered. Upon entering there are 4 people behind the 2 registers - no one acknowledges us, the hostess glares up at us with a sour look on her face and just stared, we say "hello" she keeps staring...I say "party of 3??" She says "follow me please", the place is not that busy at all...she stagers her way and keeps stopping and pausing as she walks, kinda looks lost, than brings us to the south part of the dining room and just stands there, all the tables were empty and dirty! She stands there waiting for us to sit....I ask her "could these tables please we wiped cleaned? There are crumbs, paper and pancake syrup on it?", she does wipe down the table eventually, server is good, smiles ect...no complaints on her but looks a little lost since we were missing a setting. Food tasted great but the plating was very messy, I had the "country fried steak and eggs with gravy" ...and we asked for mozzarella sticks to come out first....I couldn't find the Sunnyside up eggs ..oh yea cause they put the steak right on top of it....the mozzarella sticks came out last and warm!? Our waitress ( Kalin S ) was great. She cleared our table and we relaxed a few minutes, than some lady walks over to our table and asks how we're doing, than wishes us a Happy Valentines Day, than as she does the same to other tables we realize she works at ihop...Ohh ...so managers/supervisors no longer wear name tags? Cause that was odd and to top it all off, where was she the whole entire time? As a GM and over 15 years in the industry I have to say I or better yet we were very dissapointed with this visit.
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