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  • The thing about Rossi's is I really wanted to like it, I really did. I've been there a half dozen times and that has solely been because they were the only venue of their kind in the area. As a lover of classic games I enjoyed going for that reason. Their pizza tastes worse than the worst frozen pizza I've ever had (Roma's, if you are looking to do a taste test). The rest of their menu is just frozen food that needs to be deep fried. Decent enough, I suppose, but certainly not a selling point. The most unfortunate thing about Rossi's, frankly, is the owner. If I was going on food alone it'd probably be 2 stars but on repeat visits my wife has been intimidated or indirectly berated for using a credit card to pay. She will no longer go with me when I visit for that reason. Seriously -- at the point that you are scaring away customers over a quarter in credit card processing fees you should consider either not taking cards, having a minimum, or charging the surcharge to the customer below a certain value. It's just basic customer service. Frankly, the only thing Rossi's had going for it were the video game collection. While I am sure that they can build their own collection back up again -- why would I give my money to someone who browbeats customers in a poorly ventilated venue with bad food when I could just as easily go somewhere else that doesn't have those problems-- now that there is a somewhere else.
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