It is impossible to get an appointment at this place. Everytime I call I am waiting on hold forever to talk to a scheduler. "You are called number 10". I have not even gotten a chance to see the doctor yet. The front desk told me I needed to provide them with a copy of my records from my last physician before they would see me. When I called my previous physician, they told me that this office staff should have requested the records directly. It should not be my responsibility to provide them with records. I tried calling back to tell IMS this... But there I was again, on hold for 30 minutes. So screw it, I don't have time for this office. If they don't value my time, I don't feel as though they deserve my business.