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  • Baby is very unprofessional, but I had her do my taxes over 3 times. Baby's sister is very professional though. Baby is overly emotionally reactive and appears to have narcissistic personality qualities. She screams and yells and demands that you are not allowed to ask questions to her. She interprets everything as a personal attack, which includes asking her simple questions like "how is your day going." While she does your taxes, she sneaks in every little insult that she can come up with. Last time she did my taxes, I witnessed her berate this hispanic family who couldn't understand much of what she was saying. From what I could hear, she was insulting them for doing their taxes at a rival place the year before. The place is chaotic, with countless workers who cannot speak english, and possess no high school diplomas. Like mentioned in an earlier review by Aron L, the workers are very unprofessional. They eat with one hand while preparing your taxes with the other. They literally just use a simple software that you can download online to do your taxes. The Phillipino community knows Baby very well, and there is this misunderstanding that she is a registered accountant and a tax attorney... none of that is true. At the end of doing my taxes she informed me that she was an officer of the IRS and that I was too be audited. I was very confused at this verbalization. Apparently she works for the IRS and her shop is to select who gets audited??
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