| rev:text
| - My wife and I had our date night at the Esplanade for the first time since it's renovation. I was surprised at the changes made to the place. Gone was the old ticket booth, and the lobby/concession stand area was turned into a bar lounge type atmosphere. Looked like a cool spot to hang out and wait for your movie if you were early, or even to it and chat, if on a date, after the movie.
You can purchase your tickets at the automated machines, or buy/pick them up inside at Guest Services.
The employees were very cordial as we passed them on our way to our seats inside the theater. We decided on the Cinema Suites, since it was 21&over. We were impressed with the layout, and the very comfortable seats that recline. Our server was very nice and informative. I was surprised when she was entering our order into her pad, the other servers were bring our drinks and appetizers. WOW! That's faster and more impressive than a restaurant.
I had the sirloin tips and mashed potato's, and my wife had the fried shrimp with fries. I can't comment on any mixed drinks, (another reviewer complained of watered down drinks) mainly because we had wine.
All in all, it was ok. Kinda like food at an Applebee's, or Chili's. Nothing to go crazy about, mediocre, and over priced, but it WAS a MOVIE THEATER. I mean, It's not a Michelin Star restaurant. I don't care that it is in the Biltmore area.
The thing that annoyed us the most were the 2 pompous couple's we sat between. They constantly complained about something. Mostly their refills. The waitress explains to you, should you need something, PUSH the call button. They never did. They expected someone to come by. The point of the call button is to minimize the wait staff running around disturbing patrons who are watching the movie.
This is the main reason I gave 4 stars instead of 5. They were really annoying.
It's like this.......You are at a THEATER that serves food and drinks. Not at a Fancy restaurant that shows a movie. You're paying for the comfort and experience of being able to relax, enjoy a drink or dinner, all while watching a movie.
Bottom line, Food was ok, a little over priced, so watch what or how much, you order. If you like to drink, have a beer, wine, or straight drink, if you are so worried of getting it watered down. The employees from beginning to end were excellent. And the over all experience was very enjoyable and fun. We would definitely do it again real soon.
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