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  • I cannot believe I am yelping about a bank, but here is why. About 6 years ago I was with another Squirrel Hill bank. I swore up and down that these guys new what customer service is...The I moved to PNC. I was wrong about my bank. At this branch: -You get a greeting EVERY TIME you walk in. If the desk welcomer isn't there, through ESP or something, a non-teller employee will shoot you a very happy greeting. -A bank sans tellers? Not here. On heavy days with 80 year old women cashing in their change and annoying housewives withdrawing their weekly doctor allowance, you will not be waiting more than a few minutes because they always got people working. Also they are freaking so sweet your teeth hurt when you're done. -Forgot your account number? Give 'em your debit card and they will fill out a deposit slip for you. -Ascetics...This place looks like Gringotts from Harry Potter, but no ugly goblins here. The staff is clean-cut, void of open lesions and make you want to work there just for the dress code.. -You're family not a customer. I get calls from them about once every 2 months (not annoying, but don't feel ignored) to diversify my money. Want to say "no", no worries. But, PNC feels like they actually care...yeah! they care. -Lollipops!!!! Oh yeah!!!! As if saying "We will do everything for you to the best of our ability, but have a treat on us" this bank (and I think a lot of PNC banks) give you an old fashioned lolly to take with you. Good ol' customer service. A+++++ I will never use another branch or bank!
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