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| - Good hotel, great location, service needs to improve.
Called to request a room with a high floor and a view of the river. Received a third floor room. Sure, it faces the river, but the view is the trees on the street.
The room was oddly shaped. You have tremendous amounts of dead space in areas that you don't need extra space. Yet, you lack space in the bathroom.
Oh well, the windows open, and be glad, because the air conditioner does not get cool at all. You could have it set at 0 and it would still be burning hot in your room.
The 14th floor concierge lounge is nice. They had a decent breakfast spread on a weekday, and though it could quickly get crowded in there and I'm not a fan of people.
Architecturally the building is a gem. Super cool to look at from across the river, but let's face it, the guts of the building are old, so it's going to have some wasted space, and some lack of space.
I'd definitely take this place over the Westin or Omni William Penn, but probably would take the Fairmont over this hotel. Sorry, it Fairmont is newer, with better bathrooms. Bed comfort wise I'd say it's a push...both have very comfy beds, pillows and linens.
WiFi speeds were pretty dismal, assuming it's because they give out free WiFi, and the free users just inundate the bandwidth feed with data requests.
Suggest valet parking as the parking garage is across the street and it's tight.
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