I was very disappointed with our stay. We asked to have strawberries and champagne sent up to our room for our anniversary. They did not even tell us happy anniversary and the items never came. Upon check out, my girlfriend was rudely greeted and asked if she wanted a print or email copy. She got out receipt but there was no asking how our stay was or anything. She just stared at us till we walked away. We are not happy at all with how much we spent to stay at this hotel to be treated so poorly. We came for my girlfriends birthday and they were awesome. Do not know what happened this time but I wish we could get our money back, a holiday inn would have been more accommodating. Will not be back and will be posting this review anywhere I can to make sure that people know what they are getting into. Don't waste your money!!!