I still have issues with this company, but not with the service people. Phillip and Darrell are great to deal with and just as frustrated with the system as anyone. The main problem is they take in too much work and make promises they can't keep. I spoke with a couple today that have been dealing with a leak issue on their travel trailer for two and a half years. They were told to pick it up today only to find it wasn't done when they arrived. Sadly that happens often.
Again, I fault the system, not the people.