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| - I had been going to a vet for years without issue but after my cat was diagnosed with diabetes, I realized my vet was not informed about this disease. I read numerous reviews on area vets but found the most positive ones on Carolinas Animal Hospital. After my first visit, I now understand why.
The first thing I noticed was that there was no smell. Then, when we were taken to the room they dedicate solely to cats, I learned they use Feliway to suffuse the air and spray calming meds on the table to set the cat at ease. Additionally, my cat was never yanked from her cat carrier as they did at my old vet. Rather, the woman who brought us in merely opened the door of the cat carrier to let my cat get used to her surroundings and then - only once everything had been set up (they don't take the cat out of the room until they're ready to immediately test) - the tech brought her back to the lab in the carrier. In there, he told me his method is to take the top off the carrier to let her look around and then, when they had to take blood, wrap her in a towel so she could feel secure. Whereas she screamed and growled at my old vet's when being tested, she never made a sound here.
While I was waiting, I noticed literature and posters on the wall geared solely to cats. I especially liked the one giving tips to make your cat's vet visits more pleasant. I didn't have to wait long for the test results since they have a lab on site and I fully trust the results since they are AAHA accredited (one of the few that is; they have to go through hundreds of tests to get this accreditation). They also have Sat hours which helps with my schedule and they gave me referrals for boarding and petsitters who specifically deal with diabetic cats.
At the end of my visit, Dr. ManWarren not only gave me the number of the nearest animal hospital, in case of emergency, but also wrote down her cell number. I read one review where the pet owner said he wished he was treated as well in his doctor visits as his pet is at Carolinas Animal Hospital. I must say - I totally agree. I'll never go anywhere else and now recommend this place to all of my friends, including those who don't yet have a pet!
Newest addition: when my diabetic cat went crazy and bit my petsitter (who then had to go to the ER and filed a complaint with Animal Control), I called to see about leaving her with my vet while I went on a business trip. I didn't want to since I knew her stress and, consequently, glucose levels, would go up, but didn't see I had any choice. Karen at the front desk called around until she found someone for me. How many businesses do you know who are willing to sacrifice their own profits for what's really best for your animals? I'm hooked for life!
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