We went today for Father's Day brunch and had reservations. I have a 2 year old and requested a high hair. Well we got there and had to wait over 10 min and then they didn't have a high chair for my daughter. I think they only have 2 in the whole place. We literally
stood there for a good 5 min waiting before we finally sat down and our waitress finally came over and asked if we needed anything and I said yes we need a highchair and they were still supposedly looking for one. She brought over another chair and I looked at her and I said my daughter is 2 that is not going to work. She did apologize but offered us no other alternative. We were finally offered coffee and some beverages a good 10 minutes after we got there. Our service overall was subpar. My daughter had to sit on my husband's lap or my lap because we never did get a highchair!!!! After over an hour I did see that I highchair finally became available and they never even offered to see if we needed it at that point! It overall seem like they were overstaffed and completely unprepared for the amount of people although I know that they've had Father's Day and Mother's Day brunch is before so it's not like they didn't know that this amount of people were going to be there! The food was okay I'm just really upset by the customer service.