This past Sunday I sent a request asking for the cost of a upcoming trip to the airport on the following sat (6days later). An automatic email was sent back stating they would be in touch with us as soon as possible. Needless to say when I heard nothing and now it is 5 days later and have heard nothing still I have gone to another company. If a business is going to have. On line booking etc they need to monitor it closely . I would not recommend this company for their lack of response.