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  • WORST CUSTOMER SERVICE EVER! I went there to purchase my prom dress and it was the WORST customer service experience I ever had. As I walked in the boutique I wasn't greeted nor did anyone come assist me. The two women that was working there that day seemed that they were more interested in sharing jokes with each other than helping a client. They also made me gave me a feeling that theres no point in them helping me from assuming i couldn't afford the dresses there. That's not even the problem. The store did not have the dress i wanted and so they had to order it, unfortunately the last size available was size 8. So i ordered the dress since i really wanted it. The problem is that when I told them that the dress would be large on me if they if they didn't size it down to between a size 4 and size 6. They refused, laughed at the thought of me losing weight. I ended up losing quite a bit of weight and would've fit into a size 4 with a little tightening. However i had to get the dress readjusted 3 times! All because the seamstress and sales associate refused to make the dress smaller and got mad at me when the dress was too big on me at the dress fittings. My experience here made me cry several times, appalled my friends and family, and ruined my prom dress shopping experience! If I could put ZERO stars I would!!! PS. The dress cost $600+ Please think twice before shopping there or even entering the store!
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