I really do love the Internet service that is ultimately provided by Century Link. However, most recently I was very disappointed with how our service order was handled. We were given the time of 12pm to 4pm for a technician to come out to the property and set up our wireless. At 4:15, I had to call the store myself and ask where the tech was and what was going on. They said that he was delayed and would be over shortly. Time kept passing and by 7pm, still no sign. Finally I called corporate the next day when I could get a customer service attendant on the phone and they had changed our service speed and had "activated" the service without telling us. Ultimately, I'm very glad that the service was activated, but I feel that the communication was very poor. I would probably just go through corporate next time to get everything communicated properly.