My first and only trip to European Wax Center. The experience, including the atmosphere and technician were nice. I was pleased with the everything until coming home and actually looking in the mirror and seeing almost as much hair on my face now as before the waxing! Imagine how one feels after having hot wax put on your face, ripped off and all for practically nothing! I am so thankful I did not purchase the waxing plans committing myself to a year worth of bad waxing! The technician was also a hard sell on product, thankfully I resisted that as well. So while the technician was nice and the location is convenient and clean, I will not be returning.