I'm not the most informed car owner out there, mostly due to my own ignorance, so I always need help when in a car parts & accessories store. I needed windshield fluid and a few other small items and Jae was very helpful in answering my questions and finding me the right products without trying to convince me I needed anything extra and ridiculous. The store was clean and no one was standing around when I went. The best part is they also price match!