Went in yesterday around noon and it was pretty busy, so my friend and I made an appointment for 2:30.
I had my eyebrows waxed and I didn't get the lady's name but she was so nice! Then I waited with my friend while she was getting her nails done and we chatted with a different lady (didn't get her name either :( ) and Andy. They are all so nice, great customer service! I'd definitely make an appointment in the future, but overall this is a great place with amazing customer service and the prices can't be beat!