I wish I could meet the Gerber staff under better circumstances ... alas, we've met twice now and both times I was INCREDIBLY impressed. Gerber used to be Scottsdale Collision. I was originally referred by my insurance company (USAA). When I got there, the processes were explained in full detail, and I was kept in the loop throughout the entire process.
The staff is awesome - both times Chuck assisted me. When the work was finished, my car looked brand new, was clean, and smelled great.
I really really hope that I never need their services again, ... but if I do, this is the ONLY place I'll go. Well done!