I'm a frequent chuck e cheese visitor having 3 little ones this is there favorite place! But the last few visit have been more then unpleasant at this location there was two managers I spoke with today first being the female manager that seemed if she couldn't be bothered to take my order very rude an snappy during the whole order. When my ticket came out for the 50% an the 500 tickets she threw it away with out asking if I wanted an no its not important its the point. When I spoke with the next manager about it he also had the same terrible attitude an said we had to ask or else they don't give them out I've never had to ask before this place really lacks customer service! Will not be returning here the lake mead location might always be crowded but they know how to treat there customers!