Don't ever mail an important letter (to the Social Security Office, so you can imagine what documents were inside) that the Henderson Post Office is responsible for getting to its destination! And if you do, hope that you don't have 'Jay' assisting you to find it once they lose it or destroy it or who knows what?! He was rude and absolutely unprofessional! I don't know what his title is but he should not be dealing with customers. What an awful experience!
After almost a month of no effort on his part to keep me informed, when I asked what my next step was to finding this envelope, he said...'I guess you're just outta' luck.'
Thanks, Jay! You're everything I had hoped for in a representative of the USPS!