I recently got a new puppy, went into this store to look at food and was very happy with my experience! The young man, Austen, spent an hour talking with me about food and offered me a sample to try before I went and bought a bag. My dog LOVED the food! When I came back to get a small bag, he helped me again and gave me a discount for my first bag. Normally I would not shop at a store like this, as I can not afford it, but they made it very clear that they price match EVERYTHING, so I don't have to overpay. They even looked up price matches on toys and treats for me! Every time I have gone in, I have had a wonderful experience!