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  • Never go here for anything. Worst customer service ever. My sales guy was nice but that's where it ended. The finance guy called my credit union, did not finance through them, and yelled at them for something Low Book didn't send them then called me to say what kind of Mickey Mouse bank am I using. Really. As for the service department. It took me two months to get my due bill sorted out, and I have to get my husband to go with me since they wouldn't even give me a response. Finally got the car I. To fix the dent/chip and they drove my home since it would take all day but for coming to get me that is another story. They wanted to drive my car to me and then bring the person back to Low Book. What! No you pick me up so I can look at my car there and if something is wrong I deal with it then. So in the end I will never go back there and tell everyone I know how horrible this place is.
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