DO NOT use Southwest Medical!! It takes over a month to get an appointment, if you can't wait that long, they shove you to urgent care. I don't pay HUGE premiums to settle for urgent care "doctors". Before seeing your doctor, you register at the front desk to show them your insurance card and pay your co-pay. Yet, they LOSE your insurance information or they claim your insurance is "pending" ??? This medical facility reminds me of third world country quality medical care. Southwest Medical, you should be ASHAMED of yourselves!! DON'T bother with your "I'm sorry for your experience blah, blah, blah standard reply.