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| - We've been here 4 or 5 times in the patio section with our toddler and small dog. We loved this place because it was both dog friendly and well, toddler friendly (patio makes for lots of room to walk around without being in the way).
The first few times we had pretty excellent service and the food was great!! This review will be based on the last 2 or 3 times we've been there (always in the patio, always with a toddler and our pup) Service in the patio has gone WAY down... I'm not sure if it's management's assignment of servers in that area or what, but something bad is happening and patio guests and their dogs are being neglected a little.
The most recent time we were there we sat for a solid 15-20 minutes waiting to be greeted and for our drink order to be taken. My husband asked our hostess about 15 minutes after being seated if she knew who our waiter is and she said "No, but I can find a server to come to your table..." Ok. You're the hostess, shouldn't you know who is supposed to be serving us?? So eventually a female server came to our table and said she wasn't our server, but she could take our order. Oh cool!! Thanks. We ordered two iced teas and a water for our dog.
The iced teas came about 10 minutes later, but no dog water. As a dog-themed restaurant that prides itself in being dog-friendly, it was kind of like pulling teeth to get water for our dog... Anyway, eventually after asking a few more times, we got some water for the dog and ordered our food. Food came out wrong, but was fixed quickly and tasted good.
We also noticed the table next to us irritated about getting their food for their dog waaaaaay after they got their meals. They ended up just getting it to go because they were done with their meals by the time the dog's food came.
I hope the service inside the restaurant is better. It was a Wednesday night and definitely not busy in the patio. Maybe 3 or 4 tables.
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