About: http://data.yelp.com/Review/id/aQm1e_iPF3VXxXdpBiyRyA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I opened a checking account with USAA and was offered free checks. I paid $26 for 2 day shipping and the checks arrived in five days. I understand that is a problem with Harlan Clark the check provider, or the delivery service,so I did not make that an issue with USAA. However, the checks USAA provided did not have a carbon copy backing. I have never seen a check without carbon copy backing, so I did not know that I should ask USAA whether they provided carbon copy backing for their checks. I called USAA and they said that carbon copy backing costs $20. Okay, then, I said that I think they should tell their customer service people to explain that their free checks do not have carbon copy backing, and I would like them to waive the fee because they did not provide adequate information to me. So, I went up three levels in their complaint resolution process. They kept telling me they heard me, but said no to my request at every level. The last person I spoke to was Anders, Senior Advisor, Management Team. When I asked to speak to his supervisor, Carra, he said it would make no difference - she would tell me the same thing. He even suggested that i go get checks at Costco. I was surprised that USAA would have absolutely no interest in repairing relationships with a thirty year customer. It was an issue of principle. If their customer service team made the error of not providing sufficient information about the checks, then USAA should provide a remedy. I was on the phone for 35 wasted minutes. i do not usually write reviews or complain, but this would have been so simple to remedy. They treated me as if they could care less.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 115 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software