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  • Ok so first of all I don't leave a review unless it was a wonderful experience and everyone should know about it.. or unfortunately a bad experience. I took my 2 fur babies here about 2 weeks ago and the seemed happy when I picked them up -Yay! So i decided to start taking them here for indoor play time to burn some energy paying with other dogs. Well that isn't the case. I dropped my 2 fur babies off here at 3pm today ( a Saint Bernard and a Lab mix) and asked them to limit their time outside to like 10 mins as it it still 106 degrees outside and having a Saint Bernard she gets hot easily and can get heatstroke. I got home and turned on the web camera's at about 3:30pm so I could watch them play. I see them outside. I call at little after 4 as they are still outside and ask that they be brought inside. (I can see them outside still its the only Saint Bernard there). They bring them inside and I can see them on the (Happy Trails North) cam. Ok. They are in that room by themselves for about 10 mins while all the other dogs are still outside. I'm still watching the camera's then they are gone. I waited a bit then called to check on them and was told they are in the back in a room that is inside but leads to outside and there are no camera's here.. um ok??? I saw that someone was moping the floor in happy trails north room and then it remained empty for the next hour+..I waited an hour then called again. "They are still in the back room, its an inside room that leads to outside". I asked if they were back there by themselves and was told yes. Ok now I am pretty upset as its been over 2 hours and my dogs are in a back room by themselves while all the other dogs are STILL outside. Its about 5- 5:30 pm and its still 106 outside. I get in my car to go pick them up as this is not what I had in mind. If i wanted them to be outside first of all I would of just taken them to a dog park. Second. they are just laying on the floor in a back room by themselves!!!!! poor pups. As I pick them up I asked why they are not playing with other dogs. They told me they cant move all the dogs inside just to play with mine as its feeding time and towards the end of the day and they need to clean. Ok... so you leave the dogs outside after 3pm till closing (7pm) to feed them??? And in the heat?? I told her it would of been nice if she had told me that as I brought them here to play inside. :( And specifically asked nicely that they not be outside long. Anyway. I was upset that my poor dogs were in a back room by themselves for over 2 hours and would of been for the whole 4 hours till closing if i had not picked them up. Its the middle of summer.. its 106-120 degrees outside. Not cool that they leave dogs outside in the heat. :( I will definitely not return as they seem to lack compassion here.
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