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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Terrible company. Would not recommend. They were 2.5 hours late for pickup and did not call. I had to call them repeatedly to find out any information. Once they arrived they tried to charge me $150.00 extra for stairs at my delivery location even though I was told during my reservation there would be not be no additional charges other than if my belongings weighed more then the quote. The delivery is where this really got interesting. Once again they were late; 1.5 hours this time and again no phone calls. The driver was rude and tried to extort an additional $600 out of my to bring my items into my apartment. After threatening to call the company he backed down. Then I saw my belongings in the truck and they were fully mixed in with someone else's; many of the items didn't have tags on them. They tried to give me things that did not belong to me. After unloading what was believed to be all of my things, I discovered several items missing. The company sent the driver back and he had some of the items; but I'm still missing the top of my desk---I have legs and nothing else. How useful since I work from home. Additionally there was water damage to my mattress and paintings. Somewhere before the semi was loaded with my things they became wet and were repackaged to hide the damage. My mattress is now stained and smells and the painting has bubbles in it. They also soaked my sewing machine and it doesn't work now. I contacted the company again about the damaged and missing items and all they will do is refer me to a third party who deals with claims; which does not answer their phone. So far I have had no resolution and have filed a complaint with the BBB.
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