Worst glasses that I have owned!
I have purchased 3 pairs of glasses (Bugatti, J.F Rey and Tom Ford sunglasses) from Brass Monocle downtown location. I spent close to $4000 for these glasses and all I've had are problems for the exception of the J.F Rey, which they don't carry anymore.
The Bugatti's - these are frameless glasses and the two screws holding the lenses kept getting loose. I had to use pliers almost every two weeks just to tighten them up. I called to complain about the glasses and they told me to bring them in, which I did. They did what I did and just tighten them up, but after about a month they got loose again. I went nuts! I called and again they told me to bring them in. This time they fixed it by using some form of glue. This is great but what if I want to keep the frames and put new lenses in....good luck on that one.
Next pair of issues was the Tom Ford sunglasses. During the first year I barely wore them, and one day when I was cleaning them the left screw that holds the arm/lens came loose and fell on the ground. It was so tiny that I couldn't find it so I called Brass Monocle and told them what happened. They said bring them in, which again I did and replaced the screw. Then about three months later a plastic piece that goes over the bridge of my nose popped off....I couldn't believe it! I said to myself you have got to be kidding me!!! I put a dab of crazy clue on my self and placed it back onto the glasses. Well that worked well for only about two months then it popped off again. I got ticked off and tossed that plastic piece it in the garbage.
Then today I was cleaning my Tom Fords and guess what? The screw came loose on the right side of the glasses this time. Luckily this time I was cleaning them over the glass case where screw and lens fell in there. I mean are you frigging kidding me!!!
I put the glasses back in the case and thank goodness I have one of those tiny screw drivers for glasses and was able to tighten everything back up. But guess what? While I was tightening that screw back in, I noticed that the screw that Brass Monocle put in before was silver in colour and of a different make. All four glass screws on my pair are gold colour not silver. In other words, they didn't even have the right parts for my glasses and substituted them with a different one.
Now some may say well it's only a tiny screw what's the big deal? Well if someone pays $1300 for a pair of sunglasses and the store doesn't even have the proper replacement parts. Then it is big deal.
The moral of the story is that these glasses are expensive and look great, however the quality is the worst I've ever seen and will NEVER buy from them again. I even took a friend of mine that and he bought 2 pairs from them....boy do I regret that!