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  • Worst location to get service at. I had to work @ the forum shops for a few hours today early morning & between jobs at 2 boutiques I had some time to try and grab some fast breakfast. Boy did I make a mistake trying to eat here. After noticing that the smash burger was the only place open early besides the coffee place, I ordered a breakfast burger. I received a receipt and a vibrating pager and the lady at the register (Genell) was very pleasant and welcoming. I sat down to write up some paper work while I waited. After realizing that others were getting their food before me and they were here after me. I checked my receipts time stamp. 20 minutes?!?!? no way I thought, since they were literally empty and all they were selling was breakfast burgers. I asked Genell where my order was and she walked over to the cook and they were both puzzled as if I had just asked for the impossible. When I saw the cooks pissed look as he slipped on his latex gloves on his face, that's when I decided to just get a refund of the order and the tip I added. After having to wait for (Pedro) the manager to come & authorize the credit card refund I asked him what went wrong and he had nothing to say but "can I get you some food?" Nah, I'm good. I'm not trying to receive anything for free and in bad terms. All I wanted was some quick breakfast and not a bunch of BS. :/
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