I have been here multiple times and it's always been great. Today was the first day there was any kind of a problem. My boyfriend and I had been waiting for a over a half an hour for our food and when I pointed it out it turned out that the machine hadn't printed out our order for the line to make. They apologized beyond profusely and quickly made our order, correct and same great quality as always. When the guy brought our food he continued to apologize and when I told him that it was ok, mistakes happen he thanked me for being so understanding. It wasn't anyone's fault for the mistake and no point in making them feel even worse than they had. They were awesome at correcting the situation and we aren't going to stop coming here! Thank you!