AIRA is the name of the employee why I wouldn't go to Soho anymore. She's the one in charge of putting the rice in the bowl/burrito. She is absolutely rude and talks about their customers with her coworkers. She and her coworkers talk through their eyes whenever they see something funny. Mind you AIRA, you have a job because of the customers, not because of your employer. So you better start treating customers right or just get out of the food service business.
I've been coming to Soho for quite some time now because I like the rice bowls. I wouldn't recommend the burrito bec it is overstuffed and it falls apart easily. My favorite was Sunny Salmon with sweet chipotle mayo, ponzu sauce, extra cucumbers, cilantro and corn. Their taro chips with furikake is the bomb! (Without the cheese sauce) Soho is my go-to place when I'm craving for sushi and when I got no time for AYCE.
Unfortunately, they've lost a loyal customer today. Nobody wants to be coming in to a place and feel awkward at all! Talked to manager Lily over the phone and told me she would handle the situation. She was actually honest to say that other customers had other issues with the employees. If so, it reflects the training ground they had! Who's to blame now?