So. Terrible.
1) Awful customer service - angry, inattentive, sloppy waitresses. They all had expressions on their faces that said, "Why am I working in this hell hole". No smiles were to be seen.
2) They have "VIP" pricing vs. regular pricing displayed blatantly on their menu - who wants to see that?? It's unprofessional.
3) We went for lunch at 12:30pm and they had NO fish, lobster, or other seafood available. Granted, this is when diners generally have dim sum but wouldn't you want at least the option?
4) When we were seated and they gave us spoons, they literally threw the spoons into our bowls from shoulder level, chipping one of them!
5) Food was mediocre at best.
The environment was generally uneasy and uncomfortable. I have never eaten at a restaurant that made me feel like I wanted to leave immediately.