I had the worst year of my life with this company. To start EVERYTHING off when they came to my house to install the internet and wifi, the guy literally did nothing but hook up the box. He left the box it came in on the desk circling the WRONG password for the box. I should have run at this point. Complained... Silence.. I really tried to fix things with their tech support (or shall we say NO tech support). They offer services such as selective call block and then when you really need to use it you can't because.......you cant block long distance numbers. Are you kidding me!!! Their wifi worked in my house, however it would constantly stop working off on off on off off off. Their solution.... go to Amazon and buy a booster for your house! Are you freaking serious!! I filed complaints and never was any follow up contact made. THE WORST CUSTOMER SERVICE EVER!!!! And I thought Direct TV was contracted with them for some areas. So why was it that even after telling them that Direct TV was my carrier, they still tried to poach their customer. Wow. Steer clear unless you like doing all the tech stuff yourself but still paying as much as if they were doing the tech work for you. And if you don't need wifi then this is definately the company for you. Good riddance CenturyLink! If I could I would give them 0 stars!