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  • After receiving a call the day ahead about my appt I had high hopes for pearl vision. We arrived there at exactly 3:45 pm which frustrated me because I'm always early to everything. Of course I am rolling with 6 kids. It's just a ridiculous idea to take any more than 2 kids to any kind of Dr appt.anyhow as I said I arrive at the exact appt time and of course my girlfriend didn't do the regestration online like she was supposed to. We have myself and 3 children for appts today, of course the paperwork will take an hour to fill out. At this point I notice the store a little bit. Very clean and super busy. And very organized. However I like the fact that they seem to have ample employees to handle all the business as most medical offices never account for that. I counted 5 techs on staff for a Friday. As my children begin their typical search and destroy in a business atmosphere I notice my youngest boy running around the office like it's a track meet. Just as my blood pressure is starting to rise I see to my delight that niki is calling me back for my appt To my suprise. even though we had a mountain of paper work to do, pearl vision got us in no later than 5 min after appt time. You will never find that in a medical dr Setting. Anyhow I go back with my daughter and niki begins to check me in. She is very nice and courteous in a eye dr office kinda way. She compliments my children even though I know they are acting like monkeys. People love when you talk of their children so I am no different as I'm a good daddy. She ran me through all the test to get me ready to see the dr. The offices are nice and very clean. Dr kim comes in, professional, nice, very knowledgeable, and drop dead gorgeous (has nothing to do with her eye skills, just a bonus perk of coming to pearl vision). She asks me all the right questions and was very patient with my questions. She did the exam and was extremely thorough in her diagnosis of my eyes. Took extra time to explain to me her findings and recommendations. Plus, she had great breath. You would be supprised how many Dr's breath is horrid when they have to be so close to their patients. I'll return just for that reason. After the dr saw the rest of my children she handed is of to daveena. Poor thing had crazy allergies but was continuing to do her job and make is feel as warm as possible. She found me a good pair of glasses in about 5 min. Not pushy either, just vertu quick at her job. Sat us down and began to go over options. Again very thorough about our options and prices. With in 10 min I had my glasses selected and options picked. My kids that was a different story that mom dealt with even though she had 2 sets of glasses made within the hr for my daughter's. I figured decent pricing as we received 5 pairs of glasses with all the trimmings for $600 dollars. I will be receiving my glasses on the 16th. I can't really see what people are complaining about as my experience was wonderful as the dr and staff were super friendly. Daveena had us cracking up as someone in her position should. I will continue to use this location for as long as I live in vegas as good customer service is hard to find. Now if I could just get dr kim to give me my glasses when I pick them up ;)
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