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  • This restaurant has the potential to be a great addition to the Uptown business district. Great location. Clean, modern interior. Plenty of seating. I've been there at least a half-dozen times since they opened. But I think they're still trying to find their way. My last visit was so awkward, a little embarrassing even, that I stopped going. If I ever return it will greatly depend on the circumstances. The main issues with BnD'z? The ordering system and the staff. Not only was it time-consuming and confusing to place an order, most of the staff - some of whom lack the personality it takes to deal with the public - seemed a bit confused as well, unable to handle the basic task of taking an order for two simple hot dogs with a few toppings and some fries. I get the hip concept of filling out an order form for maximum customization and [hopefully] accuracy. It's a great idea on paper [pun intended] because there are nearly 60 options between the cheeses, seasoning, sauces, toppings and buns. Regrettably, their order form doesn't live up to its potential, at least for me, and that's the last thing I want to happen in a burger & dog joint. Sometimes I just want to walk into a place like Shorty's in Washington, PA. In and out in under 2 minutes while the place is slamming. Talk about efficiency! I was not impressed with the burgers. I thought the beef was on the dry side - and bland, if not a bit overdone, and therefore - way overpriced for what you get. An expensive burger should live up to the price. I make grass-fed burgers at home that are better anyway, so my last visits to BnD'z were limited to hot dogs because I don't keep them on hand at home. These were pretty good, you might even say - amazing, almost worth the effort it takes to order one. I saw where the owners were indeed going to make changes to the ordering process but so far I haven't been inclined to go find out for myself if they did or not.
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