I'm also unsure how the reviews are so good on here, I've tried coming here for almost a year multiple times and have only had one good experience, the place itself is nice no TVs which I like and upscale but I just can't seem to be happy with the end results and service I have also been told like another reviewer that the guy couldn't do design ??? Your a nail salon! And then wouldn't get someone else and no other option, I had also added a gel manicure after my toes which were then rushed and not what I asked for he also did random things that I've never had done without asking or explaining and just doing it how he wanted and also uncomfortable at the end when they are like yeah we prefer cash tips please bring cash in the future very awkward, from what I've observed I think the good reviews are from those smart enough to pre book with the owner or his wife maybe, maybe one other gal no willing to go back at this point looking for somewhere else