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  • Just went to the 6 week challenge orientation at the southwest location. I was hoping to hear about the program- instead the founder talked about himself for an hour. I had to leave when it was about an hour in because I had to get home to put the kids to bed. I loved the passion he had and the program sounds great. I am really writing this review based on my experience with the staff member at the front desk. She was so rude and snobby. After explaining to her I had to leave- I asked her if she could give me a run- down on the program details. She pointed to the paper and said it is all in there. Seriously!? I just sat in the room for a damn hour listening to the founder's story so at least give me the respect to pretend like you can spend 5 min of your time to discuss the details of the program or at least pretend like you want my business. I then decided to just ask questions and she gave me this annoyed look and smart ass responses. I asked reasonable questions I thought, like: is there a class maximum? Can I attend any of the raw fitness locations with a membership? How many people are there per class? Can I start the 6 week challenge any time? The best answer she gave me was when I asked her about how many people are in each class at a time- she says "it depends." OMG, Can you at least give me an average?! Mainly, because I don't want to come to a class that has 50 people in it and I can't see what I am supposed to do or the class runs over because there are not enough machines for everyone. I really wanted to join and have an awesome place to workout but if this is what/who I would have to deal with on a regular basis, no thank you! I seriously have never experienced anything like that. In a fitness program like this I would think you would want nice, motivating, thoughtful and helpful staff members. Most of all, this girl made me feel intimidated and upset after this experience, and this was ONLY to SIGN UP! There is a crossfit right around the corner, maybe I will just do that. Thanks blonde girl up front you were very helpful.
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