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  • I have been visiting this location since its beginning as Cactus and they continue to give great service as Poolwerx. Up till now I have been simply buying replacement parts, chems and getting water tested. Today I brought them a pump motor and impeller housing that wasn't performing well. They did all the work to get it apart and assess the issues and when I returned they provided my repair needs. Based on the cost we balanced the upgrade to variable speed and I ultimately went with their brand of variable pump. I was concerned though because I already had a green pool due to the recent uptick in temperature and not able to wait. Luckily they were able to schedule my repair the very next week on Wednesday so I believe I should be able to recover quickly. Technically they were more expensive than if I did this on my own but I have read online that you do not get the manufacturers warranty on any pump unless it is installed by a professional installer. Beware of this if you consider doing the install on your own to save a few bucks. This way I have a 4 year warranty and they disposed of the mess of a pump I left with them. I'll update later after the install but for now I am satisfied with their service and trust them.
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