I needed to get a laptop fixed and saw the good reviews for this shop, which is very close to where I live. I decided to go and talk to David and even though he was not able to fix the laptop, he explained all the tests he did and showed me why the laptop was not repairable (it had a fatal flaw). He had a very similar one that he had reconditioned and sold it to me for a very fair price. He explained everything about the new laptop and I left a very happy customer. I have not had any problems with the new laptop and I will return to see David if I have any other computer repair needs.