I walked in for a shellac full set manicure, as well as a pedicure, to prepare for walking down the aisle as a bridesmaid. I got right in! I wish I could recall my technician's name, as she was extremely kind and efficient, and did a top-notch job! She really took her time and focused on getting my nails perfect. The nails have held up well, even with white tips - one week later and no chips!
Only cons: It's pricey here to do regularly. And the man who first welcomed me to the shop came across a bit rude, he kept rushing me to and fro and was rushing me to pick a color - even though there was no wait, I went right when they opened. Also, the massage chair was terrible - I had to shut it off because it really hurt back.
But because of the wonderful quality and attention given to me by my technician, I would return in a heartbeat to get fabulous results before an event!