I went to the location on West Warm Springs. Autumn was absolutely amazing. She kept me focused on interesting conversation so I wasn't focusing on what she was doing (like a good waxer does). She was very informative -- before, during and after; was extremely knowledgable about the process and made me feel very comfortable.
She gave me some tips on moisturizing without trying to sell me anything and even followed up with me a few days later to make sure my skin reacted well to the sugar. This process hurts a little but if you're used to waxing, the pain is minimal. It's as quick as waxing but feels wayyyy better in the hours and days to follow. None of that weird sticky, awkwardness down there if you can't shower right away.
I highly recommend this place. Check Groupon first tho, you may find a deal!