Worst. Service. Ever! You'll be lucky if they renew to pick up your trash! They missed ours, asked us to keep it out for a few days, we did and they never came. Told us they'd credit us a week but refused when my husband spoke to the extremely rude manager. The only good thing I can say in the end is that LIBERTY is the way to go!! They are cheaper, friendlier and I had a can/recycling bin delivered within an hour of setting up new service! So impressed with LIBERTY!!